10 Best Technical Support Udemy Courses and Certifications Online

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Close up iPhone showing Udemy application and laptop with notebookThere are thousands of online Udemy Courses and classes that will help you enhance your Technical Support abilities and earn your Technical Support certificate.

In this post, our experts have actually put together a curated list of the 10 Best of the Best Technical Support Udemy Courses, tutorials, training programs, classes and certifications that are available online right now.

We have included just those Udemy Courses that satisfy our top quality standards. We have put a lot of time and effort into collecting these all for you. These Udemy Courses are suitable for all levels, beginners, intermediate students, and experts.

Here’s a look at these Udemy Courses and what they have to offer for you!

10 Best Technical Support Udemy Courses and Certifications Online

1. IT Deployments – Business & Technical Support Planning by John Courtenay Udemy Course Our Best Pick

Learn the processes and considerations involved in new site deployments and migrations of newly acquired IT environments

As of right now, more than 25221+ people have enrolled in this course and there are over 137+ reviews.

Course Content
“Introduction
Planning processes & service provisioning
Compatibility, services & software
Migration & post migration troubleshooting”

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2. Upgrading Computer Networks from Windows 7 to Windows 10 by John Courtenay Udemy Course

Learn how to plan and complete an upgrade from Windows 7 to Windows 10 for your organisation’s computer network

As of right now, more than 22926+ people have enrolled in this course and there are over 134+ reviews.

Course Content
“Introduction
Windows 10 Versions, Auditing and Hardware Requirements
Department Communication & Application Compatibility
User Profiles, Missing User Data & Printer Drivers
32-bit vs 64-bit & Upgrade Priorities
Swap-Out Upgrades, Helpdesk Preparation & Old Equipment”

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3. IT Help Desk Professional by “Paul Hill, Omar Dabbas” Udemy Course

“Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job”

As of right now, more than 18846+ people have enrolled in this course and there are over 5883+ reviews.

Course Content
Course Introduction
Installing Windows 10
Mastering Networks
Printers
Active Directory Introduction
Useful Tools to Ease Your Life
Hardware
Course Conclusion

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4. “IT & Technical Support Guide to Helpdesk, Desktop & Servers” by John Courtenay Udemy Course

“Learn how the different levels of IT technical support work, from service desk to infrastructure and server support”

As of right now, more than 16025+ people have enrolled in this course and there are over 1078+ reviews.

Course Content
“Introduction
Service Level Agreements (SLAs) & Data Protection
Assessing User Ability & Password Security
User Self-Help (Level 0) & Service Desk (Level 1)
Desktop Support (Level 2)
Infrastructure, Server & Networks (Level 3) & Third Parties (Level 4)”

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5. Ultimate Linux Commands to crack L3 Tech Support Interview by Sadanand Rudraiah Udemy Course

Linux command line-L3 Tech support Real Life Scenarios.

As of right now, more than 3254+ people have enrolled in this course and there are over 152+ reviews.

Course Content
“Session 1- View and search server log files
Session 2 – Search for files in directories, check disk usage, compress and mail
Session 3 – Edit using VI, concatenate, compress and email files
Session 4 – trouble shooting long running jobs and unresponsive server
Session 5 – Copy files to and from remote servers
Trouble Shooting Advanced”

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6. Help Desk Professional: A guide to your IT career by Zachary Avant Udemy Course

Master the Help desk position by working smarter and boost your career opportunities

As of right now, more than 3203+ people have enrolled in this course and there are over 1068+ reviews.

Course Content
Introduction
Computer Hardware
Installing Windows
Using Windows 10
Printers
Networking
Server Hardware and Server 2016
Remote Desktop/Port Fowarding
Troubleshooting
Real Life Examples
Useful Tools
Conclusion

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7. ComputerCavalry: IT Help Desk Training for IT Professionals! by Korey Sheppard Udemy Course

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT

As of right now, more than 2874+ people have enrolled in this course and there are over 339+ reviews.

Course Content
Introduction

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8. IT Support Technical Skills Bootcamp by Jobskillshare Community Udemy Course

Hands-on Technical skills for IT Support Professionals

As of right now, more than 1421+ people have enrolled in this course and there are over 205+ reviews.

Course Content
“Introduction to the Bootcamp Training (Recorded)
Live Recording: Training Concept, VMware Basics, Server and Client
Active Directory and Group Policy Training
Inventory, Asset Management Systems
Software Installation and Software Deployment skills
Office 365 Administration for IT Support
Azure Management Skills for IT Support
Modern desktop management skills for IT support
Ticketing Systems Training for IT Support
CMD Training for IT Support Professionals
Hardware Technical Skills for IT Support roles
IT Support Interview Preparation”

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9. Help Desk Analyst by The Art Of Service Udemy Course

“Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate.”

As of right now, more than 1348+ people have enrolled in this course and there are over 327+ reviews.

Course Content
Introduction
Customer Service
Administration
IT Service Management & Common Terminology
Service Delivery Principles
Service Operation Principles
Common Technical Knowledge & Skills
Help Desk Analyst Certification

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10. IT Help Desk for Beginners by “Jason Ruediger, Mariecor Agravante” Udemy Course

The essentials to become an IT Help Desk Technician

As of right now, more than 1094+ people have enrolled in this course and there are over 372+ reviews.

Course Content
Introduction
Customer Experience
Software Installation and Removal
Networking Basics
Workgroup vs. Domain
Troubleshooting

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Here are some frequently asked questions about learning Technical Support

How Long Does It Take to Learn Technical Support?

The answer to the question “How long does it ttake to learn Technical Support” is … it depends. Everyone has different needs, and everybody is working in different situations, so the answer for a single person may be totally different than for another person.

Think about these questions: What are you trying to Learn Technical Support for? Where is your starting point? Are you a novice or do you have experience with Technical Support? Just how much can you practice? 1 hour daily? 40 hours per week? Check out this course about Technical Support.

Is Technical Support Easy Or Hard to Learn?

No, learning Technical Support isn’t hard for the majority of people. Check this course on how to Learn Technical Support in no time!

How to Learn Technical Support Fast?

The fastest method to Learn Technical Support is to first get this Technical Support course, then practice whatever you learn whenever you can. Even if its just 15 minutes a day of practice. Consistency is essential.

Where to Learn Technical Support?

If you want to explore and learn Technical Support, then Udemy offers you the best platform to learn the Technical Support. Check this course on how to Learn Technical Support in no time!