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Frequently Asked Questions and Answers
1. We take orders in pre-order base; weekly; Mon - Sun
(this way we can keep stocks fresh and new)
2. Once orders are placed and payments are checked, we will send the orders to brands directly.
3. When products reach us, we will start packing in chronological order and include samples if requested.
4. We send out directly to customers' delivery address* via QXPRESS/WEX24/International Postal service depending on the destinations.
5. Check your package status from "My page" and see the delivery status.
*please inform us if you would like "normal mail" option.
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